Terms of Use

1. Acceptance and scope

These Terms of Use (“Terms”) govern access to and use of systems.chatoner.com and the public information, calculators, forms, downloads, booking tools, demonstrations, and other website features made available by Chatoner AI Systems (“Chatoner,” “we,” “us,” or “our”). By using the website, you agree to these Terms to the extent permitted by applicable law.

These Terms do not replace a signed proposal, Statement of Work, Master Services Agreement, Data Processing Addendum, order form, support plan, or other service agreement. If a signed agreement conflicts with these website Terms, the signed agreement controls for the covered service.

The final operating legal entity, governing-law clause, venue, registration information, and postal address must be inserted and reviewed by qualified counsel before public launch.

AI Co-founder naming and relationship

“AI Co-founder” describes a service pathway and working relationship within Chatoner AI Systems. The name does not by itself make Chatoner a shareholder, director, officer, legal partner, fiduciary, employer, investor, lender, owner, or autonomous operator of a customer’s company, product, or initiative.

It does not promise equity funding, incorporation, a launch date, product-market fit, revenue, valuation, adoption, or another commercial result. The customer retains final human decision authority. Product, code, repositories, environments, data, third-party accounts, models, licenses, pre-existing intellectual property, handover, and support are governed by the applicable agreement.

2. Business use and authority

The website is intended primarily for businesses and authorized business representatives. By submitting information on behalf of a company, you represent that you are authorized to provide the information and request the relevant action.

You must not submit confidential client, customer, employee, regulated, or sensitive information unless you are authorized and Chatoner has approved an appropriate secure collection method.

3. Permitted website use

You may use the website to learn about Chatoner, evaluate services, request resources, estimate potential value, contact the team, or book a discussion. You may not:

• Use the site unlawfully, fraudulently, deceptively, or to violate another person’s rights.
• Attempt to access non-public systems, credentials, source code, accounts, or data without authorization.
• Interfere with operation, introduce malicious code, overload services, scrape abusively, or bypass security controls.
• Misrepresent identity, authority, consent, business information, results, or affiliation.
• Use site content to build a confusingly similar service, remove ownership notices, or imply endorsement.
• Submit prohibited, harmful, infringing, or illegal content.

4. Website information and demonstrations

Website content is general information and may describe planned, illustrative, sample, or configurable capabilities. Screens, metrics, workflows, case-study structures, dashboard images, and examples may use demonstration data unless expressly labeled as verified client results.

Features, providers, pricing ranges, availability, timelines, and service descriptions may change. A production commitment exists only when confirmed in a signed agreement.

5. AI output limitations

AI-generated or AI-assisted material may be inaccurate, incomplete, outdated, biased, or unsuitable for a particular purpose. AI output must not be treated as a substitute for professional judgment, source review, validation, or human authority.

Chatoner does not warrant that AI output will be error-free, unique, legally compliant in every jurisdiction, or fit for medical, legal, employment, credit, accounting, investment, safety-critical, or other regulated decisions. High-impact workflows should include explicit human review and agreed controls.

6. Calculators, assessments, and projections

ROI calculators, readiness scores, efficiency estimates, benchmarks, reports, and recommendations are based on information supplied by the user and simplified assumptions. They are educational and diagnostic aids, not forecasts, valuations, financial advice, or guarantees.

Actual results depend on process suitability, data quality, implementation, adoption, market conditions, customer behavior, staff behavior, provider performance, costs, risk, and other factors.

7. No guarantee of revenue or business outcome

Chatoner does not guarantee revenue, profit, savings, leads, bookings, conversion, customer satisfaction, staffing reduction, uptime of third-party platforms, or any other commercial outcome. Any 30-Day Optimization Promise applies only to the agreed implementation scope and does not alter this limitation.

8. Client and visitor responsibilities

You are responsible for the accuracy, legality, and authority of information you provide; the systems and accounts you own; approvals; business rules; staff participation; consent language; professional review; and decisions made using website or service output.

For a project, client responsibilities may include timely access, credentials, test data, decision-makers, approvers, documentation, feedback, acceptance testing, vendor subscriptions, lawful instructions, and compliance with applicable communication and privacy rules.

9. Service limitations and change control

Audits, sprints, builds, retainers, and other services are subject to written scope, capacity, technical feasibility, provider availability, security review, and payment. Work not identified in the scope—such as new integrations, additional departments, new channels, materially changed logic, data remediation, or expanded support—may require a change request and additional fees.

Chatoner may decline or pause work that is unsafe, unlawful, deceptive, technically unsuitable, outside expertise, unsupported by client authority, or inconsistent with approved use.

10. Third-party services

The website and client implementations may depend on third-party services such as hosting, schedulers, line-of-business tools, email, SMS, telephony, AI APIs, automation platforms, analytics, databases, and payment providers. Those services have their own terms, policies, fees, quotas, availability, and changes.

Chatoner is not responsible for third-party outages, account suspensions, policy changes, security incidents, pricing changes, model changes, API changes, or discontinued features. A signed scope may include defined monitoring or adaptation support.

11. Forms and communications

Submitting a form authorizes Chatoner to use the provided information to fulfill the requested action and respond. Optional nurture or promotional communication should depend on a separate opt-in or another lawful basis. You may unsubscribe from optional email through the provided mechanism.

Submission does not create an attorney-client, accountant-client, fiduciary, employment, partnership, or other professional relationship.

12. Intellectual property

The website, brand, logo, visual design, original copy, graphics, code, demonstrations, methodologies, templates, and other materials are owned by or licensed to Chatoner and protected by applicable intellectual-property laws. Limited website access does not transfer ownership.

You may use downloaded public resources internally for evaluating and improving your own business, subject to any accompanying notice. You may not resell, republish, remove attribution, mass distribute, reverse engineer, or create confusingly similar branded materials without written permission.

Ownership and licensing for client-specific workflows, prompts, documents, data, templates, third-party components, and pre-existing materials should be stated in the signed service agreement.

13. Feedback and submissions

If you provide non-confidential feedback about the website or services, you grant Chatoner permission to use it to improve products and operations without restriction, while we remain responsible for complying with applicable privacy and confidentiality obligations. Do not submit confidential ideas through a public channel.

14. Payment and service terms overview

Website pricing is indicative unless a specific written quote says otherwise. Currency switching is a display convenience based on indicative browser-side conversion values and is not a live foreign-exchange quote, settlement rate, or binding contract price. Project fees, deposits, retainers, subscriptions, usage costs, taxes, reimbursable expenses, cancellation, late payments, refunds, and renewal are governed by the applicable signed agreement or order form.

Third-party subscriptions and usage charges may be paid directly by the client or passed through as agreed. Estimates can change when volume, scope, provider rates, or requirements change.

15. Privacy and cookies

Personal information is handled as described in the Privacy Policy and Cookie Policy. Project processing may also be governed by a client agreement and Data Processing Addendum.

16. Availability and changes

We may modify, suspend, restrict, or discontinue website features; correct errors; or update content without notice where permitted. We do not guarantee uninterrupted access. Planned or emergency maintenance may occur.

17. Disclaimer

To the maximum extent permitted by law, the website and public materials are provided on an “as is” and “as available” basis without express or implied warranties, including warranties of accuracy, merchantability, fitness for a particular purpose, non-infringement, availability, or security. Some jurisdictions do not allow certain disclaimers, so parts of this section may not apply.

18. Limitation of liability

To the maximum extent permitted by law, Chatoner and its affiliates, personnel, and providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages; lost profits, revenue, data, goodwill, or business opportunity; or reliance on public website content.

Any aggregate cap, exclusions, mandatory consumer rights, and exceptions must be finalized by counsel for the operating entity and applicable jurisdiction. A signed service agreement may establish a different allocation for paid services.

19. Responsibility for misuse

Where permitted by law, you agree to be responsible for claims, losses, and costs arising from your unlawful use of the website, violation of these Terms, unauthorized submission of data, infringement of rights, or misuse of resources, subject to the final legally reviewed indemnity language for the operating entity.

20. Suspension and termination

We may block or restrict access when reasonably necessary to protect the website, users, Chatoner, providers, or legal rights. Provisions that by nature should survive—such as ownership, disclaimers, limits, payment obligations, and dispute terms—continue after termination.

21. Governing law and disputes

The governing law, courts, dispute-resolution process, notices, and any arbitration or class-action terms must be selected for Chatoner’s final legal entity and operating jurisdictions. They are intentionally not invented in this draft. Qualified counsel should insert the correct clause before deployment.

22. Changes to these Terms

We may update these Terms as the website, services, or law changes. The effective date should be updated. Continued use after an update may constitute acceptance where permitted, but material changes should be communicated as appropriate.

23. Contact

General and legal inquiries: hello@chatoner.com

Privacy inquiries: privacy@chatoner.com

Website: systems.chatoner.com